CSO100 Award 2019

CSO100 Award 2018

CSO100 Award 2017

Rishi Rajpal is the Director of Global Security at Concentrix with more than 20 years of global experience and deep expertise in information security with specialization in risk management, security tools and technologies, compliance, and privacy.


To keep up with the continuously evolving cybersecurity landscape, there was a need to make investments in detection and visibility, along with prevention. Some key investments were needed in the areas of - security analytics, rights management, people using their own devices ('bring your own device' or BYOD) and advanced persistent threats (APT) in which a person or group gains unauthorized access to a network and remains undetected for an extended period. Concentrix launched a Cyber Defence Operation Center in India in June 2018 which operates 24x7 to analyze, detect and mitigate any possible breach or security threat on a nearly real-time basis. Concentrix has implemented the SIEM (Security Information and Event Management) solution which collates security logs from various devices and correlates these logs per the policy configured to provide us meaningful alerts. These alerts are further analyzed and forwarded immediately to relevant stakeholders to look for any possible breach or threats. Many companies have either created their own security operations center or outsourced it to a third party. The value from a security operations center is derived from the business rules and defining the right thresholds. The Concentrix differentiator is its business use cases, establishing, over 18 months, a high degree of confidence in its ability to detect incidents.